Returns & Exchanges

At Qure™, we stand behind our clinical-grade skincare technology and offer a 30-day money-back guarantee to ensure you achieve the results you deserve. If you are not completely satisfied with your purchase, our streamlined return process makes it easy to find a solution that works for you.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via email or our online portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack your Qure™ device and any included accessories in the original packaging to ensure the items are protected during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund back to your original payment method within 5-7 business days.