Frequently Asked Questions
Everything you need to know about your Qure™ skincare journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day money-back guarantee on all products. If you are not completely satisfied with your results, please contact our support team to initiate a return.
Are Qure™ products safe for sensitive skin?
Yes, our skincare devices and topicals are dermatologist-tested and formulated to be gentle yet effective for all skin types, including sensitive skin.
Do you offer a warranty on beauty devices?
All Qure™ electronic devices come with a comprehensive 1-year manufacturer's warranty that covers any defects in materials or workmanship.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.